Privacy Policy

1. Introduction

Finance Point – The Finance Specialists ("Finance Point", "we", "our", or "us") is a loan consultancy and Direct Selling Agent (DSA) providing financial advisory, loan sourcing, and documentation assistance through banks, Non-Banking Financial Companies (NBFCs), and other lending partners.

We respect your privacy and are committed to protecting the personal and business information you share with us through our website, Facebook, Instagram, WhatsApp, advertisements, enquiry forms, and other communication channels.

2. Information We Collect

When you enquire about our financial services, we may collect:

• Full name and contact number
• Email address and city/location
• Business name, type, and turnover
• Loan amount and funding requirements
• Employment or business details
• Income and financial information
• PAN, identity documents, bank statements, and other financial documents when necessary for loan processing
• Other information voluntarily submitted through our enquiry forms or communications

3. How We Use Your Information

We may use your information to:

• Respond to loan and funding enquiries
• Assess preliminary eligibility for available loan products
• Identify suitable banks, NBFCs, and lending partners
• Assist with documentation and loan application processing
• Contact you regarding your enquiry by telephone, WhatsApp, SMS, or email, in accordance with applicable consent and communication rules
• Provide updates on your loan application
• Maintain records, improve services, and comply with applicable legal requirements

4. Sharing of Information

Finance Point may share relevant customer information with banks, NBFCs, financial institutions, and authorized lending partners for loan assessment, verification, approval, and processing, where permitted by law and applicable consent.

We do not sell personal information to unrelated third parties for their independent marketing purposes.

5. Data Security

We take reasonable technical and organizational measures to protect personal and financial information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Customer Consent

By submitting an enquiry form or providing your information, you acknowledge this Privacy Policy and authorize Finance Point to process your information for the purposes described here, subject to applicable law and any additional consent requested.

Where required, we will obtain your specific consent before sharing documents, requesting credit information, or sending promotional communications.

You may withdraw applicable consent by contacting us. Withdrawal may affect our ability to process your enquiry.

7. Facebook and Instagram Lead Advertisements

When you submit a lead form through Facebook or Instagram, Finance Point may receive the information you provide in that form.

We use this information to respond to your enquiry, discuss relevant financial services, and assist with loan sourcing and processing.

Your use of Facebook and Instagram is also governed by Meta's applicable privacy terms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, meet legal obligations, resolve disputes, and maintain required business records.

Information that is no longer required will be securely deleted or anonymized, subject to applicable retention obligations.

9. Your Privacy Rights

Subject to applicable law, you may contact us to:

• Request access to or correction of your personal information
• Request deletion of information where legally permitted
• Withdraw applicable consent
• Raise privacy-related concerns or complaints

We will review and respond to requests in accordance with applicable legal requirements.

10. Cookies and Website Analytics

Our website may use cookies and analytics technologies to understand website usage, improve functionality, and measure advertising performance.

Where required, we will provide appropriate notice and consent choices for non-essential tracking technologies.

11. Third-Party Services

Our website and advertisements may connect to third-party platforms, including Meta, WhatsApp, banks, NBFCs, and other service providers.

These third parties may maintain their own privacy policies and data-handling practices.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.

The latest version will be made available on our website.

14. Contact Us

Finance Point – The Finance Specialists

Since 1998

Kharar, SAS Nagar (Mohali), Punjab, India

Phone: +91 99141 28390
Alternate: +91 99148 28390
Website: https://www.financepointchd.com

For privacy-related requests or complaints, please contact us using the details above.